Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a site we cover? This page explains how to reach the Bitcoin Casinos team and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable channel for getting hold of us. Send your message to [email protected] and a real member of the team will read it — we don't rely on automated replies to do the work of a human response. We aim to reply within two working days, though it can take a little longer during busy periods.
If you can, tell us upfront what your message is about. A quick line at the top — "correction," "bonus terms question," "partnership enquiry" — helps us route it to the right person and get back to you faster.
What People Usually Contact Us About
- Questions about a specific casino — Ratings, supported coins, withdrawal limits, or bonus wagering requirements for any site listed on glam-runner.com, including BetPanda, CoinPoker Casino, Cryptorino, LuckyRollers, Hyperlucky, Winna, Thrill, BC Game, Wild.io or Vave.
- Corrections and updates — Crypto casino terms, licensing details, and bonus offers change often. If something on the site looks out of date or inaccurate, tell us — we take this seriously and want our rankings to reflect current information.
- Content suggestions — Ideas for topics you'd like us to cover, whether that's a specific coin, a state's legal position, or a comparison we haven't run yet.
- Partnership and editorial enquiries — If you represent a crypto casino or a related business and want to discuss working with us, introduce yourself and explain what you have in mind. Any commercial relationship never determines how a site is ranked.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, say so in your message. We can point you toward support resources, and you can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER.
What We Can and Can't Help With
We're an independent review and comparison site — we don't operate any of the casinos we list, hold player funds, or process deposits and withdrawals. If your enquiry is about an account issue, a stuck withdrawal, or a bonus dispute, that has to go through the casino's own support team directly. We can, however, help clarify what a site's terms actually mean, flag if something looks off, and factor genuine reader reports into how we review a site going forward.
We also don't provide personalized financial, legal, or tax advice. If your question touches on how gambling winnings or crypto gains are taxed in your state, or whether a particular site is available where you live, we'll always point you toward a qualified professional or your own state's regulations rather than give a definitive answer ourselves — that's information you should confirm independently before you play.
A Note on Accuracy and Player Protection
Everything published on glam-runner.com is reviewed with an eye toward keeping it honest and current as of 2026. Crypto casinos serving US players operate offshore, typically under licenses from jurisdictions like Curaçao or Anjouan rather than any US regulator, and availability varies by state — readers should always confirm their own state's rules before signing up. If you've read something that seems to overstate a site's legal status or downplay the risks of gambling or crypto price volatility, we want to hear about it directly.
Anyone contacting us about a specific casino review or comparison should also check our Best Non GamStop Casinos 2026 page if they're looking for alternatives outside the sites already ranked on this site.
Before You Get in Touch — A Reminder
All content on glam-runner.com is intended for adults of legal gambling age only (18+ or 21+, depending on the site and your state's rules) and is for informational purposes. Gambling involves real risk of financial loss, and playing with cryptocurrency adds the additional risk of price volatility on top of the usual risks of casino games. Nothing on this site should be read as a guarantee of winning or a way to generate income. If gambling stops being fun or starts to feel like a problem, free and confidential help is available through the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos may not offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth building your own limits in from the start.
We appreciate you taking the time to reach out, and we look forward to hearing what's on your mind.